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Wednesday, May 24, 2001 about 2:15 pm

Ann Butts
Empire District Electric Company
Joplin, MO
Fax: (417)-625-5169

Lynda Thompson
Empire District Electric Company
Joplin, MO
Fax: (417)-625-5169

Public Service Commission
Governor's Building
Jefferson City, MO 65102
Fax: (573)-526-1500

Marie Ann O'Hara
Bolivar, MO 65613

To Whom It May Concern:

My representative has just spoken to Empire District Electric
Customer Service representative, Lynda Thompson.

We have made a payment agreement arrangement:
      I will mail (via certified mail) a payment of $420.31
Friday, June 1, 2001 to the Joplin office of the
Empire District Electric Company.

My representative has agreed to call Ms. Lynda Thompson
Friday, June 1, 2001 to confirm the certification number
on the envelope of which
contains the $420.31 payment.

According to Ms. Lynda Thompson, this payment will INSURE
that my electrical
service will not be discontinued on Tuesday,
May 29, 2001

I would ask AGAIN, as I have requested in writing previously,
that any further
correspondence please be sent to me by
unregistered CERTIFIED MAIL.

The letter from Empire District Electric Company representative,
Ms. Ann
, which was dated May 15, 2001 and which
demanded this $420.31 payment
had been hidden in the
pages of a magazine.

I was not aware of the letter until late afternoon on Tuesday,
May 22, 2001

If a friend had not happened upon this letter while searching
for another letter,
I would STILL not be aware of the situation.

At this time, therefore, I would ask that the Public Service
any further investigation in this matter.

Thank you for your assistance.

Sincerest Regards,

Marie Ann O'Hara

 Letters to Empire District Electric Company
click here